Return Policy
We want you to love your order. If you're not completely satisfied, we're here to help.
Returns
You have 30 days from the date you received your item to request a return. To be eligible, your item must be unused, unworn, and in the same condition that you received it, with all original tags and packaging.
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Intimate apparel and swimwear (for hygiene reasons)
- Downloadable or digital products
Damaged or Defective Items
If you received a damaged or defective item, please contact us within 7 days of delivery with photos of the item and packaging. We will arrange a replacement or full refund at no cost to you.
How to Start a Return
To initiate a return, please contact us at [your email address] with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.
Questions?
If you have any questions about our return policy, please don't hesitate to reach out to us at [your email address]. We're happy to help!